Affirmative Action Office
The Affirmative Action Office serves as the liaison between the University and the various Federal agencies that make, interpret and enforce laws regarding equal education and employment opportunities for all qualified individuals without regard to sex, race, religion, national origin or other nonperformance related factors. Among the primary activities of the office are preparation of annual reports for various government agencies, monitoring University procedures which relate to student and employee recruitment and treatment, and resolving complaints involving alleged discrimination.

The Affirmative Action Office maintains a resource file on antidiscrimination laws and should be contacted if there is a question regarding discriminatory practices. While this office does not serve a general advocacy function, it responds to specific discrimination complaints and has established an internal grievance procedure to mediate situations which involve discrimination. The Affirmative Action Office is located on the ground floor of the Administration Building.

Archives
The University Archives exists to collect, appraise, organize, describe, make available and preserve records of historical value to the University. From this, the Archives seeks to promote knowledge and understanding of the origins, aims, and programs of the University and their development through the years. Among the Archives’ many holdings are departmental records, University and student publications, photographs, yearbooks, course catalogs and memorabilia. Information services are provided through finding aids that assist the operation of the Archives.

The University Archives encourages research and scholarship and serves the entire Duquesne community, along with the general public in an attempt to promote knowledge of the University’s origin and growth through the years. The University Archives are located on the first floor of the Gumberg Library.

Bookstore
The University Bookstore is located on the second floor of the Duquesne Union. Bookstore services include new and used textbooks, greeting cards, munchies, supplies, general reading materials, film developing, and Duquesne gifts and apparel. During finals week you can get CASH for your books at the “Bookstore Buyback.”

Hours:
Monday through Thursday –– 8:00 a.m. - 6:00 p.m.
Friday –– 8:00 a.m. - 4:00 p.m.
Saturday –– 10:00 a.m. - 2:00 p.m.
Sunday –– Closed
Extended hours for back to school and special University events.

Phone: 412-434-6626
In Spring 2008, the Bookstore will move into a new location in the student recreation building across Forbes Avenue. Look for new hours and contact information at that time.

Cashing Checks
A student may cash a check up to a maximum of $50 at the Cashier’s Office between 9:00 a.m. and 4:00 p.m., Monday through Friday, with a validated ID Card for the current semester.

Bad Checks
It is the policy of the University to charge bad checks to the student who cashes them regardless of maker. A $20 service charge will be assessed on checks that are returned from the bank for lack of funds.

Dining Services
ARAMARK CORPORATION operates the dining services for Duquesne University in accordance with the following schedule:

DUQUESNE TOWERS
Sean Hogan Dining Center

Short Stop Convenience Store

C-3 Fisher Hall

DUQUESNE UNION
Options - Fifth Floor Cafeteria

Lockers
Lockers are available for the use of all students in the Duquesne Union, Mellon Hall, Rockwell Hall, Hanley Hall and the Music School. Students may rent lockers by applying at the University Bookstore. An initial fee of $10 is charged and rental is good for the academic year, August through May.

Campus Identification Card-The DU Card
Every registered student is entitled to receive a campus identification card (the DU Card), which must be carried at all times. For security purposes, all resident students must electronically scan their DU Card for admittance to the Living Learning Center where they reside. Non-resident students may use their DU Cards as identification to be signed into a residence hall. Students must also present their DU Card to enter the Dining Halls, computer labs, swimming pool, A.J. Palumbo Center, and to check books out of the library.

Students who lose their DU Card must go directly to the DU Card Center in room 203 of the Duquesne Union. Normal office hours are 8:30 a.m.-4:30 p.m., Monday-Friday. If you lose your DU Card after 4:30 p.m. on weekdays or on the weekend, you may stop by the Office of Public Safety to receive a temporary card, which is valid for three (3) days. If you are unable to locate your card after the temporary card expires, you must purchase a new one. The cost of a replacement is $20. Please note that resident students are required to have their DU Card or a temporary DU Card to enter the Living Learning Centers at all times.

Students who have a damaged DU Card should go directly to the DU Card Center. A replacement fee will be incurred depending on the number of occurrences the student has had. The first damaged card will incur a $5 replacement fee; the second damaged card will incur a $10 replacement fee; and any additional damaged cards will incur a $20 replacement fee. The DU Card Center will confiscate damaged cards and the student will need to purchase a replacement card. There will be no exceptions. Please visit us at http://www.duq.edu/aboutdu/DUcard/.

Remember that any University staff member, at any time, can ask any student to present his/her DU Card. Failure to present your card upon request will result in disciplinary action. Altering or forging DU Cards, providing false or misleading information, or using a card that belongs to another student are expressly forbidden and will also result in disciplinary and/or criminal action.

Lost and Found
A lost and found service is maintained at the Duquesne Union Information Center, third floor. Articles lost in the residence halls should be claimed at the main desk or the main office of Towers.

Parking
Parking permits are required between the hours of 6:00 a.m. and 9:00 p.m., Monday through Thursday; 6:00 a.m. to 3:00 p.m., Friday; and 8:00 a.m. to 4:00 p.m., Saturday. Metered spaces are enforced Monday through Saturday from 6:00 a.m. to 9:00 p.m. Parking permits and gate cards are intended for the exclusive use of the purchaser. They may not be resold or transferred in any way without the permission of Parking and Traffic Management. All parking permits and gate cards remain the property of Duquesne University and must be surrendered upon demand. For additional information, contact the Department of Parking and Traffic Management at 412-396-5813 or at http://www.parking.duq.edu.

Semester Tuition and Fee Changes
For current semester tuition, fees and deposits, please refer to the schedule of classes, which is published each semester.

Services for Students with Disabilities-Special Student Services
Duquesne University considers the needs of students on an individualized basis. Students with learning or psychological disabilities who desire special student services must present evaluations (psychoeducational or psychological) that are no more than three years old to the Office of Special Student Services. Students with other disabilities must submit written documentation of their disability from their physician.

Documentation Guidelines for disabilities, which must be considered permanent, and life- altering have been established by the office and are available upon request. Services can be arranged through the office on an individual basis providing the student has documentation on his/her disability. Please contact the Office of Freshman Development and Special Student Services in Room 309 Duquesne Union or call 412-396-6657 or 412-396-6658 for any additional information. (Please see a more detailed description of the office in the Student Life section of this Handbook.)

Withdrawal and Termination of Attendance
Upon officially withdrawing from the University, a student receives remission of part of the tuition charged for the semester or session in accordance with the tuition remission schedule. The amount of the remission is added to payments, and a refund is made upon request where a credit balance is created on the student’s total account.

The effective date of withdrawal for determining the percent of remission is that on which the appropriate Academic Dean was notified by letter of the student’s decision to terminate attendance and request official withdrawal. It is also the recorded date of the student’s separation from the University and regarded as the last day of attendance. A student is considered enrolled and “in attendance” until he or she acts to terminate attendance in conformity with this policy, even though absences from classes were observed and recorded before the effective date of withdrawal.

When a student’s attendance is involuntarily terminated in a semester because of personal disability arising from injury or illness, any remission of tuition beyond the limits prescribed by the withdrawal refund policy is subject first to the approval of the Academic Dean, then the Provost and Academic Vice President, and finally, the Executive Vice President for Management and Business.

Students who live on campus must also notify the Office of Residence Life that they are leaving the University. There is a separate refund policy for housing.

Tuition Remission Schedule
(See the University Catalog for a schedule of tuition remission)

Computing and Technology Services (CTS)
Computing and Technology Services (CTS) is the department that supports technology and technology-enabled teaching and learning at Duquesne University. Except for the Computer Store located in the Student Union, CTS is located in Rockwell Hall. Please see the campus map at http://www.duq.edu/campusmap.
In support of the Mission of Duquesne University, the mission of Computing and Technology Services is to serve the University by:

• providing leadership and guidance in the application of information technology to teaching, learning, research and scholarship;
• providing support of faculty and students in their use of information technology;
• guiding the administration in the use of information and technology for effective management of the institution;
• delivering consistent, reliable information technology services to the Duquesne community;
• maintaining an organization that provides both personal and professional fulfillment and growth for its employees.

The Help Desk
The CTS Help Desk is your first place for help with technology-related questions at Duquesne. The hours of operation vary by time of year; however, you can find up-to-date information at http://www.technology.duq.edu/hd. You can contact the Help Desk in one of three ways:

• by phone: 412-396-4357
• by e-mail: help@duq.edu
• by visit: the walkup window on the ground floor of Rockwell Hall

Policies
In order to obtain and maintain access to the Duquesne University network and all technology services, you must comply with the policies contained herein. Failure to comply with these guidelines may result in the loss of privileges and/or judicial action. To read Duquesne’s computing policies, please see http://www.technology.duq.edu/net/policies.

START-IT
All new students should look through the detailed information of CTS’s START-IT: Student Advice Regarding Today’s Information Technology. This document provides important information to students about how to use technology successfully at Duquesne. To read the START-IT document, please see http://www.technology.duq.edu/start-it.

Get Your E-mail Account
Your e-mail account username and password are the two most important pieces of information that you will need for online account and technology access at Duquesne University. You will use your e-mail username to access online tools such as WebAdvisor, Blackboard, and ResNet. You also need to have an active Duquesne e-mail account. For more information on your Duquesne e-mail account, please see http://www.technology.duq.edu/hd/email.

WebAdvisor
WebAdvisor is the online tool you will use to check your personal course schedule, end of-term grades, and register for courses. For more information on accessing and using WebAdvisor, please see http://www.technology.duq.edu/webadvisor.

Online Courses
Many courses offered at Duquesne have an online component. That is, students meet with their instructors and classmates face-to-face but also use an online learning system called Blackboard to retrieve course information, conduct discussions, take exams, and use to send assignments to the professor. Duquesne also offers some courses completely online. For more information on Blackboard and resources available to students, please see http://www.technology.duq.edu/blackboard.

Network Access
Resident students can take advantage of the high-speed Local Area Network available in the Living Learning Centers. Further information is available at http://www.technology.duq.edu/net/connect. Commuters can use any ISP (Internet Service Provider) to access their Duquesne e-mail, their Blackboard courses, online resources from the Gumberg Library, and other Duquesne-related technology services from their home.Commuters who are interested in accessing the campus network while on campus have the option of enrolling in the pilot wireless program (details at http://www.technology.duq.edu/net/wireless).

Computer Labs
There are about 32 computer labs with over 700 computers available for use by any student with a valid DU Card used to swipe in for access. Two of the labs, Towers and St. Martins, are open 24 hours a day, seven days per week. Detailed information on the labs is available at http://www.technology.duq.edu/labs.

Computer Store
The Computer Store provides a consulting service to aid students in the successful selection of products for their academic needs. Dell, Apple, IBM, HP and other technology products are available at a significant academic discount. All major software and peripherals are also academically discounted. The Computer Store is located across the hall from the NiteSpot on the first floor of the Union. Information about the Store is available at http://www.technology.duq.edu/store.

Software
CTS maintains links to software that is available free to Duquesne students. This software includes Internet and e-mail applications and some utilities you may find useful. These applications can be downloaded at http://www.technology.duq.edu/hd/downloads.